:root{font-family:-apple-system,BlinkMacSystemFont,"Apple SD Gothic Neo","Noto Sans KR",sans-serif;color:#292c29;background:#f7f5f2;font-synthesis:none;font-size:14px;--paper:#f7f5f2;--ink:#292c29;--muted:#85877e;--line:#e5e3da;--orange:#e5633f;--tint:#f8e9dd;--green:#637f68;--shadow:0 16px 70px #34392b14}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.48}button,input,textarea,select{outline:none}button:focus-visible,a:focus-visible{outline:3px solid #e5633f80;outline-offset:3px}button{color:inherit}a{color:#ad512f}input,textarea,select{color:var(--ink);border:1px solid var(--line);background:#fffefa;border-radius:12px;padding:12px}input:focus,textarea:focus,select:focus{border-color:#ce9c7e;box-shadow:0 0 0 3px #e5633f10}h1,h2,h3,p{margin:0}button svg{pointer-events:none}button{touch-action:manipulation}button.icon{width:38px;height:38px;display:grid;place-items:center;border:0;border-radius:12px;background:transparent;flex:none}.icon:hover{background:#292c2908}.symbol{width:20px;height:20px;display:block}.brand{display:flex;align-items:center;gap:9px;font-size:24px;font-weight:740;letter-spacing:-1.2px}.brand img{width:36px;height:36px}.eyebrow{font-size:11px;letter-spacing:2px;text-transform:uppercase;font-weight:600;color:#92938b}.muted{color:var(--muted)}.primary{border:0;background:var(--ink);color:#fffdf6;border-radius:12px;padding:12px 18px;font-weight:600}.primary:hover{background:#464941}.secondary{border:1px solid var(--line);background:var(--paper);border-radius:12px;padding:11px 15px}.text-button{border:0;background:none;color:var(--muted);padding:7px 9px;border-radius:8px}.danger{color:#b24c3e}.app-shell{height:100dvh;display:grid;grid-template-columns:280px minmax(0,1fr);overflow:hidden}.sidebar{background:#f2f0e8;border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0;padding:31px 18px 16px}.sidebar .brand{margin:0 9px 31px}.nav-head{display:flex;align-items:center;justify-content:space-between;padding:0 12px 10px}.conversation-list{overflow:auto;min-height:0;flex:1;padding:3px 0}.conversation-item{width:100%;border:0;display:flex;align-items:center;text-align:left;gap:11px;background:none;padding:13px 12px;border-radius:14px;margin-bottom:4px;min-width:0}.conversation-item:hover{background:#eae8df}.conversation-item.active{background:#fffdf7;box-shadow:0 2px 8px #22261204}.avatar{width:40px;height:40px;flex:none;border-radius:15px;background:#e8e9dd;display:grid;place-items:center;color:#64705c;font-size:15px;font-weight:620;position:relative}.avatar.sun{background:var(--tint);color:#b96239}.avatar.small{width:32px;height:32px;border-radius:12px;font-size:12px}.avatar-dot{height:7px;width:7px;border-radius:50%;background:#9fa29a;border:2px solid #fffaf2;position:absolute;right:-1px;bottom:0}.avatar-dot.online{background:#6f906d}.conversation-copy{flex:1;min-width:0}.conversation-name{font-weight:620;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13px}.conversation-preview{font-size:11px;color:var(--muted);margin-top:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-time{font-size:10px;color:#92958c;align-self:flex-start;margin-top:3px}.sidebar-bottom{border-top:1px solid var(--line);padding:14px 5px 0;display:flex;flex-direction:column;gap:2px}.nav-button{border:0;background:transparent;padding:11px 7px;border-radius:10px;display:flex;align-items:center;gap:10px;color:#777b71;text-align:left}.nav-button:hover{background:#eae8df}.workspace-label{display:flex;align-items:center;gap:8px;padding:18px 7px 0;font-size:11px;color:#91948a}.status-dot{width:6px;height:6px;background:#749272;border-radius:50%;flex:none}.status-dot.offline{background:#c89567}.main{min-width:0;min-height:0;display:flex;flex-direction:column;background:var(--paper);position:relative}.topbar{height:89px;flex:none;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 34px}.topbar-copy{min-width:0;flex:1}.topbar h1{font-size:16px;font-weight:650;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.topbar-subtitle{font-size:11px;color:var(--muted);margin-top:6px}.topbar-subtitle .live{color:var(--green)}.topbar .mobile-menu{display:none}.tag{border:1px solid var(--line);border-radius:7px;padding:4px 7px;font-size:10px;color:#92958c;white-space:nowrap}.main-actions{display:flex;align-items:center;gap:7px}.network-banner{padding:10px 26px;background:#fff0df;color:#987142;font-size:12px;border-bottom:1px solid #eedfc9;display:flex;align-items:center;justify-content:space-between;gap:8px}.messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:26px max(28px,calc((100% - 780px)/2)) 18px;scroll-behavior:smooth}.date-line{display:flex;align-items:center;gap:14px;color:#a0a296;font-size:10px;letter-spacing:.5px;margin:9px 0 29px}.date-line:before,.date-line:after{content:"";height:1px;background:var(--line);flex:1}.message{display:flex;gap:11px;align-items:flex-start;margin:0 0 25px;position:relative}.message.own{flex-direction:row-reverse}.message-main{min-width:0;max-width:min(88%,640px)}.message.own .message-main{max-width:min(88%,610px)}.message-meta{font-size:11px;margin:2px 1px 8px;display:flex;align-items:center;gap:8px;color:#555b50}.message.own .message-meta{justify-content:flex-end}.message-meta time{color:#a0a297;font-size:10px;font-weight:400}.message-body{padding:15px 18px;background:#fffefa;border:1px solid #e8e6de;border-radius:3px 16px 16px 16px;font-size:13px;line-height:1.75;white-space:pre-wrap;overflow-wrap:anywhere;word-break:normal}.message.own .message-body{background:#eeeee4;border-color:#e5e6da;border-radius:16px 3px 16px 16px}.message-tools{display:flex;align-items:center;gap:3px;margin:4px -4px;min-height:26px}.message.own .message-tools{justify-content:flex-end}.message-tools button{padding:5px 6px;color:#a1a399;background:none;border:0;font-size:10px;border-radius:6px}.message-tools button:hover{background:#eae8df;color:#646b5c}.receipt{font-size:10px;color:#9a9d91;margin:5px 2px;display:flex;align-items:center;gap:5px;justify-content:flex-end}.receipt.confirmed{color:#758c68}.receipt.failed{color:#b86a4c}.reply-card{border:0;border-left:2px solid #d39269;background:#e5633f09;padding:10px 12px;margin:0 0 10px;border-radius:3px 9px 9px 3px;display:block;width:100%;text-align:left;max-width:100%;white-space:normal}.reply-card strong{font-size:10px;color:#af795a;display:block;margin-bottom:4px}.reply-card span{font-size:11px;color:#8e8b7d;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}.attachment-list{display:grid;gap:9px;margin-top:10px}.attachment-card{border:1px solid var(--line);border-radius:11px;overflow:hidden;background:#fbfaf5;max-width:100%;white-space:normal}.attachment-card img,.attachment-card video{display:block;max-width:100%;max-height:380px;object-fit:contain;background:#ebe9e1;margin:auto}.attachment-card audio{display:block;width:100%;min-width:200px;padding:6px;height:58px}.attachment-caption{padding:10px 12px;display:flex;align-items:center;gap:10px;font-size:11px;min-width:0}.attachment-caption div{min-width:0;flex:1}.attachment-caption .filename{overflow-wrap:anywhere}.attachment-caption small{color:#a0a294;display:block;margin-top:3px;font-size:10px}.attachment-caption a{flex:none;font-size:11px;text-decoration:none}.table-wrap{max-width:100%;overflow-x:auto;margin-top:11px;border:1px solid var(--line);border-radius:10px;background:#fffefa;white-space:normal}.table-wrap table{border-collapse:collapse;min-width:100%;font-size:12px;line-height:1.5}.table-wrap th{background:#f1f0e7;font-weight:600}.table-wrap th,.table-wrap td{border-bottom:1px solid var(--line);padding:11px 13px;text-align:left;min-width:108px;white-space:pre-wrap;overflow-wrap:anywhere}.table-wrap tr:last-child td{border-bottom:0}.composer-wrap{flex:none;padding:14px max(28px,calc((100% - 780px)/2)) max(18px,env(safe-area-inset-bottom));background:linear-gradient(0deg,var(--paper) 92%,#f7f5f200)}.composer{border:1px solid #deded3;border-radius:17px;background:#fffef9;box-shadow:0 4px 15px #4a503104;overflow:hidden}.composer textarea{width:100%;min-height:64px;max-height:180px;resize:none;border:0;border-radius:0;padding:17px 18px 5px;background:transparent;font-size:13px;line-height:1.6;box-shadow:none;display:block}.composer textarea::placeholder{color:#aaa99d}.composer-toolbar{padding:5px 9px 9px;display:flex;align-items:center;gap:3px}.composer-toolbar .icon{width:33px;height:33px;color:#93998b}.composer-spacer{flex:1}.send-button{width:35px;height:35px;border:0;border-radius:11px;background:var(--orange);color:white;display:grid;place-items:center}.send-button:hover{background:#ce6439}.send-button .symbol{width:18px;height:18px}.composer-note{font-size:10px;color:#a3a698;text-align:center;margin-top:10px;line-height:1.5}.recipients{display:flex;gap:5px;align-items:center;padding:10px 15px 0;flex-wrap:wrap;color:#a1a396;font-size:10px}.recipient-chip{border:1px solid var(--line);background:#f6f5ee;padding:4px 8px;font-size:10px;border-radius:7px;color:#858c7d;display:flex;align-items:center;gap:4px}.recipient-chip.selected{background:#e9eee1;color:#627456;border-color:#d8e1cc}.recipient-chip input{accent-color:#758366;margin:0;width:11px;height:11px}.composer-reply{margin:10px 12px 0;display:flex;align-items:center;gap:7px}.composer-reply .reply-card{margin:0;flex:1}.draft-attachments{display:flex;gap:8px;overflow-x:auto;padding:10px 14px 0}.draft-file{flex:none;max-width:200px;font-size:11px;display:flex;align-items:center;gap:6px;border:1px solid var(--line);border-radius:9px;padding:6px 9px;background:#f5f4ed}.draft-file span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.draft-file button{border:0;background:transparent;color:#9e9f93;padding:2px}.recording-bar{display:flex;align-items:center;gap:9px;color:#b85940;font-size:12px;padding:11px 17px}.recording-dot{width:7px;height:7px;border-radius:50%;background:#db7754;animation:pulse 1s infinite}.recording-bar button{margin-left:auto}.empty-state{margin:auto;width:min(530px,100%);text-align:center;padding:40px 28px}.empty-icon{width:76px;height:76px;margin:0 auto 24px;border:1px solid var(--line);border-radius:25px;display:grid;place-items:center;background:#f5f2e9}.empty-icon img{width:62px;height:62px}.empty-state h2{font-size:25px;font-weight:550;letter-spacing:-.8px;line-height:1.4}.empty-state p{font-size:13px;line-height:1.85;color:#92968a;margin:16px auto 26px;max-width:340px;word-break:keep-all}.empty-state .subtle{font-size:11px;margin:16px auto 0;color:#a4a799}.empty-buttons{display:flex;gap:8px;justify-content:center;flex-wrap:wrap}.login-screen{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr;background:var(--paper)}.login-story{padding:50px 60px;display:flex;flex-direction:column;background:#eeeade;position:relative;overflow:hidden}.login-story .brand{z-index:1}.login-hero{margin:auto 0;max-width:520px;z-index:1;padding:80px 0}.login-hero .eyebrow{color:#9b957f;margin-bottom:25px}.login-hero h1{font-size:clamp(34px,4vw,58px);font-weight:480;letter-spacing:-2.5px;line-height:1.3;word-break:keep-all}.login-hero p{font-size:15px;line-height:1.9;color:#92917e;margin-top:27px;max-width:340px;word-break:keep-all}.sun-orbit{position:absolute;bottom:-170px;right:-220px;width:590px;height:590px;border-radius:50%;border:1px solid #ddd6c2}.sun-orbit:before{content:"";position:absolute;inset:60px;border:1px solid #ddd6c2;border-radius:50%}.sun-orbit:after{content:"";position:absolute;inset:120px;background:#ebccad;border-radius:50%;opacity:.5}.login-foot{color:#a29c87;font-size:11px;z-index:1}.login-form-panel{display:flex;align-items:center;justify-content:center;padding:42px}.login-form{width:100%;max-width:345px}.login-form h2{font-size:23px;font-weight:570;letter-spacing:-.6px}.login-form p{color:#989d90;font-size:13px;line-height:1.8;margin:12px 0 30px}.field{display:flex;flex-direction:column;gap:9px;margin:19px 0;font-size:12px;color:#74796c}.field input{width:100%}.login-form .primary{width:100%;margin-top:8px;padding:14px}.form-error{color:#b36148;font-size:12px;line-height:1.6;margin:13px 0}.login-privacy{border-top:1px solid var(--line);padding-top:21px;margin-top:30px!important;font-size:11px!important;color:#a2a695!important}.mobile-brand{display:none}#toast{position:fixed;bottom:30px;left:50%;transform:translateX(-50%) translateY(25px);padding:12px 20px;background:#31372e;color:#faf8ef;border-radius:12px;box-shadow:var(--shadow);font-size:12px;z-index:100;opacity:0;pointer-events:none;transition:.2s;max-width:calc(100vw - 30px);line-height:1.5}#toast.visible{opacity:1;transform:translateX(-50%) translateY(0)}dialog{color:var(--ink);background:var(--paper);border:1px solid #e6e1d5;box-shadow:var(--shadow);border-radius:24px;padding:0;width:min(550px,calc(100vw - 28px));max-height:88dvh;overflow:auto}dialog::backdrop{background:#292c2938;backdrop-filter:blur(4px)}.modal-head{display:flex;align-items:center;justify-content:space-between;padding:23px 24px 15px;border-bottom:1px solid var(--line);gap:12px}.modal-head h2{font-size:19px;font-weight:600;letter-spacing:-.4px}.modal-content{padding:21px 24px 26px}.modal-content p{font-size:12px;color:#909585;line-height:1.8}.modal-content .field{margin-top:16px}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:23px}.agent-row{display:flex;align-items:center;gap:11px;border:1px solid var(--line);padding:13px;border-radius:13px;margin:10px 0;background:#fffdf8}.agent-info{min-width:0;flex:1}.agent-name{font-size:13px;font-weight:600;overflow-wrap:anywhere}.agent-status{font-size:10px;color:#a0a492;margin-top:5px;line-height:1.5}.agent-status.good{color:#74866b}.agent-row button{flex:none}.section-label{font-size:11px;color:#9a9e91;margin:22px 0 10px}.member-option{display:flex;align-items:center;gap:10px;font-size:13px;padding:11px 0}.member-option input{accent-color:var(--orange);width:16px;height:16px}.code-box{background:#eeeee4;border:1px solid #e0e1d3;border-radius:12px;padding:15px;margin:15px 0;font-family:ui-monospace,SFMono-Regular,monospace;font-size:12px;line-height:1.7;overflow-wrap:anywhere;white-space:pre-wrap;user-select:all}.notice{padding:12px 14px;border-radius:10px;background:#f3edde;color:#9c8663!important;margin:14px 0;font-size:11px!important}.divider{height:1px;background:var(--line);margin:22px 0}.loading{display:flex;gap:6px;justify-content:center;padding:50px}.loading i{width:5px;height:5px;border-radius:50%;background:#c5c7b9;animation:pulse 1s infinite}.loading i:nth-child(2){animation-delay:.15s}.loading i:nth-child(3){animation-delay:.3s}.highlight .message-body{animation:highlight 1.4s}.drawer-scrim{display:none}.progress-label{font-size:10px;color:#a3815f;padding:0 17px 10px}.global-empty .empty-state{margin:auto}.global-empty{flex:1;display:flex}.copy-button{font-size:11px}.details-list{display:grid;gap:12px;font-size:12px;margin:18px 0}.details-list div{display:flex;justify-content:space-between;gap:20px;line-height:1.6}.details-list span{color:#929989}.details-list strong{font-weight:500;text-align:right;overflow-wrap:anywhere}.quiet-note{font-size:11px!important;margin-top:17px!important;color:#a1a698!important}.new-conversation-callout{padding:14px 10px;color:#a0a394;font-size:11px;line-height:1.8}.attachment-file-icon{color:#9b9f8e}.connection-badge{font-size:10px;color:#9d9f93;background:#eeefe6;border-radius:6px;padding:4px 7px}@keyframes pulse{50%{opacity:.25}}@keyframes highlight{20%{box-shadow:0 0 0 3px #e5633f60}}
@media(min-width:1500px){.app-shell{grid-template-columns:310px minmax(0,1fr)}.sidebar{padding:38px 23px 22px}.messages{padding-top:38px}.topbar{height:95px}}
@media(max-width:900px){.app-shell{grid-template-columns:237px minmax(0,1fr)}.sidebar{padding-left:12px;padding-right:12px}.topbar{padding:0 21px}.messages{padding:22px 21px}.composer-wrap{padding:12px 21px 16px}.login-story{padding:35px}.login-hero h1{font-size:37px}}
@media(max-width:650px){.app-shell{display:block;height:100dvh}.sidebar{position:fixed;left:0;top:0;bottom:0;width:285px;z-index:30;transform:translateX(-100%);transition:transform .2s;padding-top:max(28px,env(safe-area-inset-top));padding-bottom:max(17px,env(safe-area-inset-bottom))}.sidebar.open{transform:translateX(0)}.drawer-scrim.visible{display:block;position:fixed;inset:0;background:#22281f38;z-index:25;backdrop-filter:blur(2px)}.main{height:100dvh}.topbar{height:78px;padding:env(safe-area-inset-top) 13px 0;gap:9px}.topbar .mobile-menu{display:grid}.topbar h1{font-size:14px}.topbar-subtitle{font-size:10px;max-width:200px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.topbar>.avatar{width:34px;height:34px;border-radius:12px}.main-actions .tag{display:none}.main-actions{gap:0}.main-actions .icon{width:33px}.messages{padding:16px 14px 8px}.message{gap:7px;margin-bottom:21px}.message .avatar{width:27px;height:27px;font-size:10px;border-radius:10px}.message-main,.message.own .message-main{max-width:calc(100% - 35px)}.message-body{font-size:13px;padding:12px 13px;line-height:1.7}.message-meta{font-size:10px}.message-tools button{padding:7px}.composer-wrap{padding:8px 11px max(10px,env(safe-area-inset-bottom))}.composer textarea{font-size:16px;min-height:57px;padding:13px 13px 3px}.composer-toolbar{padding:3px 7px 7px}.composer-note{font-size:9px;margin-top:7px}.recipients{padding:8px 12px 0}.empty-state{padding:35px 23px}.empty-state h2{font-size:25px}.login-screen{display:block;min-height:100dvh}.login-story{display:none}.login-form-panel{padding:35px 25px;min-height:100dvh}.mobile-brand{display:flex;margin-bottom:70px}.login-form h2{font-size:26px}.login-form input{font-size:16px}.login-privacy{margin-top:35px!important}.modal-head{padding:18px 20px 13px}.modal-content{padding:18px 20px 24px}.modal-content input,.modal-content select{font-size:16px}.network-banner{padding:8px 14px;font-size:11px}.attachment-card audio{min-width:170px}.attachment-card img,.attachment-card video{max-height:290px}.tag{font-size:9px}.draft-file{max-width:160px}.receipt{font-size:9px}.message.own .message-meta{padding-right:0}.table-wrap th,.table-wrap td{min-width:125px;padding:9px 11px}.composer-toolbar .icon{width:37px;height:36px}.send-button{width:37px;height:36px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;animation:none!important;transition:none!important}}
/* Keep English controls readable on small screens. */
.message-meta,.message-tools,.recording-bar,.modal-actions{flex-wrap:wrap}

/* Sunburn 0.2 brand and touch refinements. */
:root{--ink:#292929;--muted:#68645f;--line:#e8e5e0;--orange:#e5633f;--tint:#f6e9e3;color:var(--ink)}
.primary{background:var(--orange);color:#171717}.primary:hover{background:#ee7958}.send-button{color:#171717}.sidebar{background:#efebe6}.login-story{background:#eeeae4}.message.own .message-body{background:#eeebe7;border-color:var(--line)}.recipient-chip.selected{background:#f6e9e3;color:#ac3f23;border-color:#e6baa9}.recipient-chip input{accent-color:var(--orange)}.login-hero p,.login-form p,.login-privacy,.composer-note,.message-meta time,.receipt,.quiet-note{color:#706b64!important}.login-hero .eyebrow,.login-foot{color:#756d63}.sun-orbit,.sun-orbit:before{border-color:#ddd6cd}.sun-orbit:after{background:#e8cbbd}.message-tools button{font-size:11px;color:#706b64;min-height:32px}.brand{letter-spacing:-1px}.login-form input{background:#fff}.table-wrap th{background:#eeebe6}.table-wrap table{font-variant-numeric:tabular-nums}
@media(max-width:650px){.composer-toolbar .icon,.send-button{width:44px;height:44px}.recipient-chip{min-height:34px;font-size:11px}.composer-note{font-size:10px}.receipt{font-size:10px}}